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Privacy Policy

 


Effective Date: August 20, 2026

Royston Hanamoto Alley & Abey (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you communicate with us through SMS/text messaging.

What Personal Information We Collect

When you opt in to receive SMS messages from us, we may collect:

  • Your name and mobile phone number.
  • Your SMS consent and opt-in information, including the date, time, and method of consent.
  • Information you provide in response to our text messages.
  • Information necessary to process or respond to your requests.

We may also collect limited technical information associated with SMS communications, such as delivery status, when provided by our messaging service provider.


How Personal Information Is Used

We may use your personal information to:

  • Send you the SMS messages you requested or consented to receive.
  • Respond to your questions, requests, or customer-service inquiries.
  • Provide information about our products, services, appointments, transactions, or other relevant updates.
  • Maintain records of your SMS consent and preferences.
  • Improve our communications and services.
  • Comply with applicable legal and regulatory requirements.

You may opt out of SMS communications at any time by replying STOP. You may also reply HELP for assistance.


Who Personal Information Is Shared With

We may share personal information with service providers that help us operate our business and provide SMS messaging services, such as SMS/text messaging providers, customer-support platforms, and other technology providers. These providers may use your information only as necessary to provide services to us and in accordance with applicable privacy requirements.

We may also disclose personal information when required by law, legal process, or governmental request, or when necessary to protect our rights, safety, property, or users.

SMS consent is not shared with third parties. SMS consent is not shared with affiliates or third parties for their own marketing purposes.

Your phone number and SMS consent information will not be sold or rented to third parties for their independent marketing or promotional purposes.


Your Choices

You can stop receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you may receive one final message confirming that you have been unsubscribed.

If you have questions about how we handle your personal information or want to exercise applicable privacy rights, please contact us at:

Royston Hanamoto Alley & Abey
studio@rhaa.com
415-383-7900
225 Miller Ave

Mill Valley, CA 95482


Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted with an updated effective date. Your continued use of our SMS services after changes are posted constitutes acceptance of the updated policy, to the extent permitted by applicable law.

RHAA Landscape Architecture + Planning  |  225 Miller Avenue  |  Mill Valley, CA 94941  |  415.383.7900


Copyright © 2026 RHAA | All Rights Reserved.

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